THE ARIZONA BUSINESS COUNCIL FOR ALCOHOL EDUCATION
HISTORY AND PURPOSE
For many years, liquor law education for Arizona licensees and their employees depended on the individual efforts of various businesses, with each taking a different and fractionalized approach.
In 1985, leaders of key hospitality industry associations recognized the need for a more directed and professional means of instructing retailers about the state's liquor laws and promoting the responsible sale and service of alcoholic beverages to the public. Thus was formed the non-profit organization known today as the Arizona Business Council for Alcohol Education (ABC), which continues into the 21st century as one of the nation's leaders in liquor law training.
Since it was established, ABC has maintained an unblemished record for professionalism, has trained well over 350,000 servers, managers and owners across the state, and is approved by the Arizona Department of Liquor Licenses and Control (DLLC). With a total of 8 certified trainers statewide, ABC is the leader in Title 4 liquor law training for both in-house and open classes.
LIQUOR LICENSEES AND THE LAW
Arizona law R19-1-302, AAC states: "All licensees and their employees whose duties require or permit the handling of spirituous liquors shall be familiar with the liquor laws and the rules of the director and of the state liquor board. It is the responsibility of the licensee to (ensure) that all employees acquire the aforementioned knowledge."
As a liquor licensee, manager or server you owe it to your employer, customers and yourself to be thoroughly knowledgeable about liquor laws due to potential liability involved in selling beverage alcohol. There are three categories of liability you should be aware of: Administrative, Criminal and Civil. Your career-your livelihood-depends on how well you learn the rules and regulations that govern the industry.
And we at ABC make it as easy, convenient and affordable as possible for you to receive the information you need, with subsequent certification.
The ABC Certificate Programs are recognized by the Arizona Department of Liquor Licenses and Control and employers throughout the state. If your operation is issued a citation, participation in ABC Certificate Programs may result in as much as a 50 percent reduction in DLLC-issued fines.
ABC CLASSES / CERTIFICATION PROGRAMS
On-Sale Basic Training - For the employees of licensed establishments where liquor is sold and consumed on the premises or "on-sale," such as restaurants, bars, clubs and hotels. This is a four-hour class geared towards bartenders and servers. The course covers current Arizona Liquor Law (ARS Title 4), liability concerns and procedures to deal with problem situations.
Off-Sale Basic Training - Designed for cashiers, clerks and anyone selling beverage alcohol products in their original, sealed containers to be consumed off the premises or "off-sale." This includes convenience, grocery and liquor stores (series #9 and #10 licenses). A two-hour class specific to package liquor sales, elements of the law and the skills required to recognize potential underage purchases.
Management Seminars - This 2 hour class is mandated by the Department of Liquor Licenses and Control for new owners, agents and managers. Inherent in the license holder agreement is the responsibility to know and comply with Arizona Liquor Laws. Licensees are also required to ensure that their employees are educated in the rules and regulations that govern the industry. This program presents the key legal essentials and is designed to help management look at business practices with the eye of a risk assessor to avoid pitfalls and citations. The basic class is a prerequisite and must be taken prior to management training.
In-House Seminars - One of our certified instructors conducts the Basic Training class or Management Seminars at a licensees establishment. ABC can customize the training for any of the establishment's special circumstances. Please call the office for further details.
Wholesaler Information Program - Highlights important current laws and regulations that pertain to beverage alcohol wholesalers and their employees. This highly informative two-hour session also covers competitive practices, advertising and special events. It is conveniently conducted at the wholesaler's central facility, anywhere in Arizona.
Customized Instructional Programs - For business within the liquor industry that have need for staff training in a unique or specialized function, ABC has the expertise and experience to design and implement such programs. Contact us to discuss details regarding how we can provide this service.
NON-CERTIFICATE SPECIALTY PROGRAMS
For more information call 602-285-1396, 1-800-453-7597, or via e-mail